FAQ

1. When will my order arrive?

It all depends on your country!  Find your region and estimated delivery time in the table below.

 Region Delivery estimate
AUSTRALIA
UNITED STATES
CANADA 		7 - 10 business days
EUROPE
UNITED KINGDOM 		7 - 10 business days
ALL OTHER COUNTRIES 10 - 15 business days

 

Tracking numbers are emailed after a short processing period.

Please note that we need 3-5 days to process orders.  We strive to ship all items on time, however, in rare cases it may take longer.  Any order not received within 30 days automatically qualifies for a full refund or free reshipment! 🤍

2. Can I track my package?

A tracking number will be sent to you when your product is shipped .                

3. My order has not arrived.

Please contact us at support@thedreamygift.com. We are here to help you.

4. What payment method do  you accept ?        

We accept all major credit cards including Visa, American Express, Mastercard.  

We also accept Paypal.

5. How to place an order on your site?

Ordering on our site is quick and easy.  When you find a product you like, add it to your cart and follow the instructions to checkout.

6. How to cancel my order?

If you wish to cancel an order, please contact us at  as soon as possible, preferably before the order is shipped. If your order has already been shipped, you will need to wait until you receive it and then contact us to arrange a return and refund (you will be responsible for the return shipping costs). Please see our refund policy for more information.